by cecile | 13:10

What are the Must-Haves for Your Spa Software Features? What are the limits of your spa management software? It’s easy to transform they way your spa or salon runs, boost customer satisfaction, and cast your net far and wide when you start deploying the appropriate automated system. Also known as a salon appointment scheduler, the right software must have several important features to bring more business to you. Booking Appointments A fully-fledged spa software must enable easy appointment scheduling for your customers. You’re clearing the way for business growth when you let your customers schedule appointments on the web through your site. A properly marked calendar helps keep each employee in the loop concerning their next assignment, and the application of color coding improves the organization and simplification of the whole booking experience.
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Now, do you have the time to contact each of your customers by phone every day and remind them of an upcoming spa appointment? Yet, it’s very easy to lose revenue due to no shows related to customers who forgot their appointments. The good thing with a salon appointment scheduler is that it’s integrated with email and text messaging systems by means of which customers can be send reminders and personalized messages related to their appointments. The automated messages will also include notifications in case of any schedule changes. Prompt appointment reminders enable customers to adhere to the schedule, and when they can’t come, customers may notify you in good time to enable swift rescheduling. You will end up saving business and reducing time wastage. Client Management Spa management software ought to support the ability for your business to have relationships with customers and track each engagement you’ve completed with each one of them. This feature will include detailed appointments history, client profiles that include their specific preferences, future bookings, as well as customer contacts. Close customer relations make it possible to harness your salon system to offer a loyalty and reward plan where top buyers are rewarded with free gifts, loyalty scores, or special discounts. These programs inspire clients to continue coming back. Point of Sale You need the point of sale feature to efficiently and fruitfully operate your spa. You need this feature to accept numerous forms of payments in a secure manner. The POS should also enable stock management, taxes, invoices, and receipts features. You may also monitor and safeguard all sales transactions, and thanks to use authentication and authorization, data security is maintained. Therefore, the general success of your investment is substantially depended on spa management software. While you search for the software for this job, be sure it enables appointment scheduling, prompt reminders, point of sale, and customer management.

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